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Finance Department
Business Services Division


LAWN SPRINKLER IRRIGATION ACCOUNTS

To reactivate or inactivate your lawn sprinkler irrigation account, please use one of the options listed below:

If you are sending an email or a fax, be sure to include the following:

  • Your name
  • Address
  • Daytime phone number
  • Lawn sprinkler irrigation account number
  • Lawn sprinkler irrigation service address
  • Date of activation or inactivation (if your meter is in your basement)
  • Meter reading and date taken (if your meter is in your basement)

By phone: (330) 375-2554 - Utilities Business Office, Customer Service

Please note for account activation:

If your lawn sprinkler irrigation service was turned off at the street connection last season, request a customer service representative call you to schedule a date and time for service turn on at the street.

If your lawn sprinkler irrigation system was turned off at the valve in your basement last season, then your account will be activated on the date we receive your service turn on request.

Please note for account inactivation:

If your lawn sprinkler irrigation system was turned on at the street connection this season, request a customer service representative call you to schedule a date and time for service turn off at the street.

If your lawn sprinkler irrigation system was turned on at the valve in your basement this season, then your account will be inactivated on the date we receive your request.


How to open an account

Residential Accounts

The City of Akron requires all accounts to be in the name of the recorded deed holder of the property.  To open a residential account, fax your recorded deed or settlement statement to us at 330-375-2308 or deliver the document to us in person in the Utilities Business Office located at 146 South High Street in downtown Akron. If the water service has been turned off at the street, please include a written request signed by the owner to turn on the water.  Please submit your request at least one week before the desired date.  For example, to have water service turned on the 10th, please submit your request 5 business days before that day.

Commercial/Industrial Accounts

The City of Akron requires all accounts to be in the name of the recorded deed holder of the property.  To open a commercial or industrial account, fax your recorded deed or settlement statement and a completed water contract (133k pdf) to us at 330-375-2308 or deliver the documents to us in person in the Utilities Business Office located at 146 South High Street in downtown Akron. If the water service has been turned off at the street, please include a written request signed by the owner to turn on the water.  Please submit your request at least one week before the desired date.  For example, to have water service turned on the 10th, please submit your request 5 business days before that day.

 

How to close an account

The City of Akron requires all accounts to be in the name of the recorded deed holder of the property. Utility accounts can be closed by calling the Utilities Business Office at 330-375-2554 and informing us the property has been sold. You can provide us with a meter reading for the final bill (How to read your meter) or you can request we obtain a reading.  Please give us your forwarding address and we will mail a final bill to your new address.